Returns & Exchanges

RETURN POLICY

• Merchandise must be returned within 14 days of receipt.
• Merchandise must be unworn and unwashed.
• Merchandise must have all tags attached.
• Any merchandise purchased at discount or on sale cannot be returned.
• Gift cards are non-returnable and non-refundable.

RETURNS/EXCHANGES

If you wish to return a purchase, we can provide you with a shipping label via our Returns Center (US customers only). The cost of the shipping label will be deducted from your refund/credit amount.  Original shipping charges are non-refundable.

EXCEPTIONS    

For defective or damaged products, please contact us at the customer service email  below to arrange a refund or exchange. 

REFUNDS

• Refunds will be processed within approximately 3 to 7 business days after we receive your return.
• Original shipping charges are non-refundable.
• Import duties/taxes and customs fees are non-refundable.

All returns must be authorized. Email info@jsstrategywear.com with your order # before shipping out your return. www.jsstrategywear.com is not responsible for returns that are lost or damaged in transit; we highly suggest that you use a courier with a trackable shipping service.

Ship your item(s) along with the return form to the address listed below. 

Please download, print, and complete the return form here:

RETURN FORM